Privacy Policy

Last updated: January 2025

1. Who we are

Tourus is an audio tour app built and operated by Tourus Ltd, registered in England and Wales. If you have any questions about this policy, contact us at [email protected].

2. What data we collect

When you create an account, we collect your email address and a password (stored in hashed form). If you make a purchase, payment is handled by Apple or Google — we never see your card details. We also collect basic usage analytics (which tours you listen to, app events) to improve the product.

3. How we use your data

We use your data to operate your account, process purchases, send you occasional product updates (you can unsubscribe at any time), and improve the app based on aggregated usage patterns. We do not sell your data to third parties.

4. Data storage

Your account data is stored securely in Google Firebase, hosted in the EU. We use industry-standard encryption in transit and at rest.

5. Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data at any time. To request deletion, visit our account deletion page or email us directly.

6. Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies.

7. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or in-app notification.